We always like products with some warranty period, especially electronic devices, right? But why are we concerned about the warranty? Well, there is one simple reason for it. The electronic device you bought might often get some technical fault within some period. Now, the company can help us get the free service if we have any warranty period.
And the warranty period plays a crucial role for various electronic devices like TVs, refrigerators, and washing machines. Because, when we spend a large amount of money on them, we cannot afford to get them damaged easily.
That’s the reason why many brands provide a strong warranty period. And IFB is one such brand. Its trishield protection warranty program stands apart from the usual warranty programs. It usually resolves every issue found in its components, which is 4 years old.
I know this much wouldn’t be enough for you to understand. So, let me give some detailed insights about it.
TriShield Protection – IFB’s Warranty Program
How is the IFB’s tri-shield program different from others? Well, I am sure this will be the first question gambling in your mind. Don’t worry, I’ll tell you.
Usually, in any washing machine, you would find a maximum warranty period of 2 years. And this is where IFB is catching the whole limelight.
IFB provides a warranty period of 4 years. Yes, you read that right. For 4 long years, you can enjoy free service for your washing machine.
Do you know any other brand providing such a huge warranty period? Not for now.
The tri-shield program will cover many kinds of damages, in it that includes:
- It will cover all the internal parts damage, like the motor, main PCB, and inverter board.
- Besides this, it will also look after damages caused to the water tank, tub corrosion, and drum.
- The entire trishield program is conducted free of cost. So, you will not have to pay a single penny during the warranty period.
- It can provide great customer satisfaction.
What exactly does TriShield Protection offer?
Let me give you a detailed overview of how exactly this tri-shield program operates.
Warranty extension:
IFB has taken a great initiative in providing an extra 2 years of warranty period, which many brands do not provide. This will surely give IFB a long list of happy customers as they will enjoy this service completely free of cost.
And, for any company, strong customer relation bonding is very important, which IFB is doing in a great way.
So, whether it is about accidental damage in your washing machine or any kind of technical issue, IFB will always have your back in the form of its tri-shield protection program.
Free repairs:
The trishield protection program provides free-of-cost services. So, you would not have to pay a single penny for any kind of internal or external damage during this warranty period.
And the best part is this warranty program is extendable. So, if you are fond of having such amazing customer service, you can extend it. It’s totally upon you.
Replacement:
There are no washing machine brands like IFB to date that would provide such a long 4-year warranty plan.
So, during this 4-year warranty plan, if you find any technical issue or internal damage in your IFB washing machine, its customer centre will be there to help you without charging anything. And in case of critical issues, IFB can even replace the washing machine.
TriShield Warranty Terms & Conditions
All electronic devices are accumulated with a long list of terms and conditions. But are we comfortable reading them? No. Who will enjoy reading such a long list and also in a confusing language?
And you will find the same issue in reading the terms and conditions of the tri-shield warranty program. But don’t worry; we have made it much simpler by writing it in a readable form.
So, let’s see when you cannot enjoy this warranty program:
- When you intend to use the washing machine for a commercial purpose.
- If the washing machine’s fault is caused because of you.
- If non-technical people repair the washing machine.
- If the damage is caused after the installation process.
So, you won’t be worthy of the tri-shield warranty program in all the situations mentioned above.
How to file a claim under the IFB washing machine warranty program?
If your washing machine has caught some internal fault, you might want to utilise your warranty program but don’t know how. But you need not panic as I’ll share with you the entire procedure:
- The first requirement is that you have strong evidence proving the requirement of claiming the warranty service.
- After that, you will have to visit the ‘Customer Service Page’ on the IFB website. Here, you need to click on the ‘Claims’ part.
- On the claims page, you will be required to fill in details related to your washing machine, like serial number, and finally, you need to click on the ‘File A Claim Button’.
- So, your request is submitted to the IFB. Based on the filled details, IFB will figure out if you are eligible for the warranty program.
- If IFB finds you eligible, it will send a technician to your home to examine your washing machine.
So, as you can see, it’s not at all a tough task. Filing your claim is just a few minutes of work.
What parts are covered by the IFB washing machine’s warranty?
Now, you might want to know which parts of your washing machine actually fall under the tri-shield warranty program. And this is very important to know. So, let me tell you:
- Door/Lid
- Pump PCB (Parent Control Board)
- Motor
- Tub
- Knobs/Buttons
- Hinges
- Control Panel
- Filter
- Pump
But, there are a few things where the Trishield program would not be able to help you out:
- If your washing machine has got physical damage like scratches or dents.
- The washing machine is damaged due to natural calamities.
- A fault occurred because of your negligence.
- Accidental damage
There are usually various kinds of warranty coverages for your washing machine. So, you need to know all of them. That’s why now I’ll be highlighting the various warranty coverages:
Warranty Coverage for New IFB Washing Machines
When we have a new washing machine, we will require technical help in every step, from installation to programming.
In the case of IFB, it is ready to help its customers 24/7 through its customer service. So, if you find any issue in your newly bought IFB washing machine, your customer care agents will be just a call away. Not only this, but IFB even gives you a free installation service.
Extended Warranty Coverage for New and Refurbished IFB Washing Machines
Do you know what’s the best part about the IFB warranty program? Besides giving 1 year warranty period, it gives you an extended warranty period of 2 long years.
Will you find it anywhere else? Definitely not. But IFB is doing this. And you would be amazed to know that IFB also provides this extended warranty period for refurbished washing machines.
Warranty Coverage for Refurbished IFB Washing Machines
When we purchase a refurbished washing machine, we are more concerned for its health. We expect the desired company to provide strong support and assistance at that time. But, you will find very few companies giving warranty support for refurbished washing machines.
And IFB is one such company. Under its one warranty plan, you will get to enjoy free repair and replacement services for technical issues.
You must register your refurbished washing machine in IFB within 15 days of your purchase. That’s it, and IFB will provide a supportive hand.
IFB Customer Support Contact Details
IFB Customer Support Number – You can call 1800 3000 5678 / 1860 425 5678
IFB SMS Care – You can send SMS ‘IFB’ to 58888
IFB Customer Support Email – ifbcrm@ifbglobal.com | customerservice@ifbglobal.com
Frequently Asked Questions (FAQs)
What is the warranty period for IFB washing machines?
IFB washing machines come with a warranty period of 6 years that includes 2 2-year warranty for the washing machine and 4 4-year warranty on the motor. And, the warranty service covers all the technical faults in different parts of the machine like the motor and tube.
All you need to do is ring the customer care number or send an SMS, and IFB will send a technician to resolve your washing machine’s issue.
What is the meaning of a comprehensive warranty on the washing machine?
The usual warranty period would not cover any kinds of faults related to the machine parts. At the same time, a comprehensive warranty will cover everything related to technical issues and the component’s defects.
So, a comprehensive warranty is a good technique for boosting the confidence and power of the customers.
What does the IFB washing machine warranty cover?
The IFB washing machine provides a 1 year warranty period that usually covers all parts and labor-related issues. Moreover, this warranty program will also cover all the issues related to the manufacturing defect, and that is also free of cost.
So, if you find your IFB washing machine not working properly, you can contact the IFB service centre, and it will be there for you.
What is the IFB warranty program called in common?
The IFB warranty program is popularly known as the tri-shield warranty program. It is for 4 years. And it mainly covers all the technical issues and component defects totally free of cost.
Conclusion
So, now you might have an idea about the tri-shield warranty program for the IFB washing machine.
However, it is no wonder that all the washing machine brands are conducting warranty programs. But, there would be very few like IFB who are providing such a long comprehensive warranty period.
This trishield warranty program has existed for 4 long years. And it applies to all the technical issues and the component defects of your washing machine.
So, if you are searching for a washing machine brand that provides strong bonding, then IFB can become your partner.
